How does PenPal work?

Sign up and match with other members, have a genuine conversation by creating a real postcard online, that we will send as a physical card for you.

What do I do if my card hasn’t arrived yet?

Your card is probably still on it's way and will be delivered shortly. If your postcard hasn’t arrived for one month or longer after you received a notification saying it was on its way, get in contact with: help@penpal.me.

How much does a PenPal postcard cost?

Your postcard including printing, processing, taxes, and postage to an address anywhere in the world costs only $2.

How do I top up my account balance?

Head to 'Buy Credits' under your account. You’ll be able to choose how much you'd like to top up by and have a clear view of how many postcards you can send with it. You might even get a few cheeky free postcard credits thrown in...