How does PenPal work?

Sign up and match with other members, have a genuine conversation by creating a real postcard online, that we will send as a physical card for you.

What do I do if my card hasn’t arrived yet?

Your card is probably still on it's way and will be delivered shortly. If your postcard hasn’t arrived for one month or longer after you received a notification saying it was on its way, get in contact with: help@penpal.me.

How much does a PenPal postcard cost?

Your postcard including printing, processing, taxes, and postage to an address anywhere in the world costs only $2.

How can I delete my account?

If you want to pause your account temporarily, you can deactivate your account in Account Settings.

But if you’re really sure you want to leave your PenPals behind, then head to your account settings, where you’ll find the option to permanently close your account.

Note that we will not be able to recover your account once deleted.