Why haven't I got any postcards yet?

Are you a PenPal newbie (under two months)? Then you might not have been paired with someone yet or your postcard may still be on its way. Hold tight!


Have you double checked your address? Is it correct?


Have you already received as many postcards as you have sent? Then it’s time for you to make a new PenPal!


(If your question still hasn’t been answered, contact help@penpal.me.)

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article