Are you a PenPal newbie (under two months)? Then you might not have been paired with someone yet or your postcard may still be on its way. Hold tight!

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Have you double checked your address? Is it correct?

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Have you already received as many postcards as you have sent? Then it’s time for you to make a new PenPal!

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(If your question still hasn’t been answered, contact help@penpal.me.)