Question 1

How does PenPal work?

Accepted Answer

Sign up and match with other members, have a genuine conversation by creating a real postcard online, that we will send as a physical card for you.

Question 2

What do I do if my card hasn’t arrived yet?

Accepted Answer

Your card is probably still on it's way and will be delivered shortly. If your postcard hasn’t arrived for one month or longer after you received a notification saying it was on its way, get in contact with: help@penpal.me.

Question 3

How much does a PenPal postcard cost?

Accepted Answer

Your postcard including printing, processing, taxes, and postage to an address anywhere in the world costs only $2.

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