Technicalities

How many postcards can I send? What can I send on PenPal? Should I send my card in an envelope? Why haven't I got any postcards yet? How come I’m getting way more postcards from a particular country?

How many postcards can I send?
You can have up to 10 new PenPals via Random Match everyday. You can have up to 10 new PenPals via Random Match everyday. You can send as many as you like t...
Do, 21 Jan, 2021 at 4:46 PM
What can I send on PenPal?
Sometimes it’s the smaller things in life, and sometimes it’s… not. If you want to make an even bigger impression, consider upgrading your postcard to XXL (...
Do, 21 Jan, 2021 at 3:32 PM
Should I send my card in an envelope?
If you like, you can add this on during the checkout process. Envelopes prevent cards getting mucky on their journey to you and keep the contents private, h...
Do, 21 Jan, 2021 at 3:33 PM
Why haven't I got any postcards yet?
Are you a PenPal newbie (under two months)? Then you might not have been paired with someone yet or your postcard may still be on its way. Hold tight! - H...
Do, 21 Jan, 2021 at 3:34 PM
How come I’m getting way more postcards from a particular country?
Probably just because it’s a PenPal hotspot. If you want to put your country on the (PenPal) map, how about inviting some of your friends?
Do, 21 Jan, 2021 at 3:34 PM